FAQ
1. What is your minimum order quantity (MOQ)?
Our MOQ is 50 pieces per color per design.
This allows us to maintain stable quality and professional production standards while keeping costs reasonable.
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2. Do you provide samples before bulk production?
Yes. We strongly recommend making a sample before bulk production.
Samples allow you to confirm fabric, fit, printing, and workmanship. Sample cost will be deducted from your bulk order.
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3. What customization options do you offer?
We support a full range of customization options including:
•Screen printing
•Heat transfer / DTF printing
•Embroidery
•Custom labels
•Woven labels
•Hangtags and packaging
If you have a design idea, we can help turn it into a real product.
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4. How long does production take?
Typical timelines:
•Sample production: 5–10 days
•Bulk production: 2–4 weeks
Production time depends on order quantity and customization details.
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5. Can I mix sizes in one order?
Yes. You can mix sizes freely within your order.
We will help you arrange a reasonable size breakdown based on your market.
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6. How do you ensure quality?
Every order goes through:
•Fabric inspection
•Printing inspection
•Sewing inspection
•Final quality check before shipping
We aim to make sure every piece meets the agreed production standard.
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7. What if there is a quality problem?
If there is a verified production defect, we will provide a solution such as:
•Replacement in the next order
•Partial refund
•Production correction
We always work with our customers to find a fair and practical solution.